Page 6 - Annual Report 2022 / 2023

Partnership Areas of Focus
C W B F
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hub South
West Core
u m F o r Continuous Values
i t y Improvement,
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Learning and Collaboration participants and redefined
our values, aligned to what
Sustainability
they need from us. We have
created forums to deliver our
strategies and continue to
invest in innovation, learning
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We have a strong focus on delivery and have achieved £857 million of projects to date. We are very focused on providing a quality product and investing in a robust continuous improvement model that gains lessons learnt at all stages of the project lifecycle.
Our Chief Executive Michael Ross is responsible for quality management and ensuring these lessons learnt are communicated effectively. At the recent construction partner refresh, the importance of quality was emphasised to our construction partners, not only in terms of the construction phase but also aftercare. We have also shaped our questions when tendering projects as to place a significant onus on quality assurance and design/construction quality processes.
Our dedicated Quality Forum meets regularly. The last forum was attended by more than 50 individuals from our construction partners, design teams and professional service providers. All lessons learnt and any accident flash reports are discussed, and we explore what the biggest issues impacting our ability to achieve quality on our projects are and how we can better develop the supply chain.
We have an established hub South West approach to quality management that is reviewed at these forums and updated with innovation and lessons learnt.
We have installed and expect a culture from our construction partners, design teams and consultants of collaboration and continuous improvement.
“I am very proud of this continuous improvement model that we have and when applied across over £857 million of projects delivered to date makes for a solid platform for leading change and progress. We don’t just talk about continuous improvement, we have purposefully set up to achieve this for our participants.” Michael Ross, Chief Executive
hub South West have signed up to the
HSW Quality Milestones
• Project charter - HSW and • Development Quality kick-off meeting- HSW chair quality Quality Phase 1 Quality Phase 2 A Quality Phase 2 B Authoritycompileproject kniecxkt-osftfempseetingtobringforwarddiscussionsfromNPRand
• Scope of Quality Team -
charter
Authority complete HSW scope
• Stage 1 quality plan - HSW and contractor develop and of quality team including Clerk
tailor quality plan template
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• Quality plan template - HSW
of Works, Independent tester
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issue quality plan template and
including quality before Financial Close develop with authority
Development of the Project Quality Plan
Hub South West Scotland Hub South West Scotland
Quality Phase 3
• Quality kick-off- HSW chair quality kick-off meeting to bring forward discussions from
• Project quality plan – development and next steps and contractor present their onsite processes Contractor takes quality plan from development and incorporates site quality assurance aspects
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Page 3
Rev C 22/11/2022
Rev A 09/11/2020
Rev B 02/11/2021
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Contractor
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Public Sector Development Partner of Choice